Exclusive Interview with bitcastle！Unveiling Its True Charm and Secret to Popularity

As a cryptocurrency investor myself, I frequently used various exchanges but often encountered challenges, like not being able to trade certain tokens I wanted. This frustration eventually led me to build a platform of my own. Similarly, in forex trading, I noticed issues like wide spreads with other brokers, which motivated us to introduce a forex trading service as well. Although we’re an overseas brokerage, our team consists of Japanese staff, allowing us to provide a service that Japanese users can trust and feel comfortable using.

Our key advantage is our ability to offer full support in Japanese, despite being an international brokerage. This comprehensive support is delivered by our Japanese team, ensuring that users feel confident and well-supported. In terms of features, we provide exceptionally tight spreads and high short swaps on JPY-related pairs; for instance, the short swap for USD/JPY is -29. Additionally, our platform offers both cryptocurrency trading and binary options—features not commonly found with other companies.

At present, we don’t offer certain advanced tools, like technical analysis or automatic chart pattern detection (e.g., Trading Signals). However, we’re open to enhancing the platform based on user requests and may consider adding these tools in the future.

Our platform offers high-quality order execution, and we are continually working to improve our execution speed. We are committed to creating an optimal trading environment and are always exploring ways to enhance our services.

We recommend the major currency pairs in forex. For instance, the spread for USD/JPY starts at just 0.5 pips (as of November 1st), offering some of the most competitive spreads in the market.

As with any brokerage, it’s crucial to be mindful of market risks. Implementing proper risk management and choosing appropriate leverage are essential practices for anyone aiming to trade successfully.

bitcastle is licensed in Mauritius and regulated by the Financial Services Commission (FSC), adhering to strict standards to ensure compliance and transparency. This structure allows us to provide a safe and regulated trading environment for our users.

Yes, absolutely. Customer support at bitcastle is provided in Japanese, a feature we prioritize to make the platform more accessible to Japanese users. Even some major brokerage firms struggle with Japanese communication, and often their support is only available in English. By offering Japanese support through a dedicated team, we aim to reduce stress for our users and provide a more enjoyable experience.

Currently, we’re focused on developing AI-driven automated trading, which we believe will be a significant step forward. We envision evolving from a traditional brokerage to an AI platform, where users can rely on AI for much of their trading, creating opportunities for passive income.

Thank you to all who use bitcastle. We’re committed to maintaining a low-cost, safe, and enjoyable platform, and we welcome your honest feedback as we continue to grow and improve.